header-logo
LoginProfil

quick links

  • Mobile
    Mobile subscriptions
    Prepaid
    Additional packages
    Services
    No contract plansTariffs with binding

    Balkan Plans

    Roaming with no extra costs

    Discover more

  • TV
    Tariffs
    Entertainment
    TV plansTV Prepaid

    MTEL TV DUO PLUS

    400+ EX-YU channels for 7.50 CHF/month.

    15.-/Mo.

    Buy now

  • Deals
  • Customer Zone
    Contact
    Technical Questions & Support
    Contact & HotlinesMTEL ShopsComplaint

Language:

ENDEFRITSRB
Enjoy worry-free surfing and calling

Enjoy worry-free surfing and calling

postpaid

prepaid

Roaming Zones

Take advantage of our unique roaming offer for calls, SMS and mobile internet in the EU, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Turkey, Israel, India, Albania and many more!

Exclusive EX-YU Roaming

International Zone 1a (TSG) Telekom Srbija Group

mts (Serbia), m:tel (Montenegro/Bosnia and Herzegovina), MTEL (Austria/Germany/North Macedonia). Calls to other networks within the same country are not included in Zone 1a.

International Zone 1b (MTEL ZONE)

all providers outside the Telekom Srbija Group in the countries

Serbia, Montenegro, Bosnia and Herzegovina, North Macedonia

International Zone 1c (FRIENDLY ZONE)

Western Balkans:

Albania, Kosovo

Eastern Europe & Central Asia:

Russia, Tajikistan

Middle East:

Egypt, Israel, Oman, United Arab Emirates (UAE)

North America:

Canada, United States of America (USA), Mexico, Puerto Rico

Latin America & Caribbean:

Dominican Republic, Guatemala, Honduras, Guadeloupe

Africa:

Ghana, Lesotho, Mozambique, Republic of South Africa

South Asia:

Afghanistan, Bangladesh, India, Pakistan

Southeast Asia:

China, Laos (Lao People's Democratic Republic), Malaysia, Myanmar, Philippines, Singapore, Thailand

Oceania:

Fiji, Papua New Guinea, Tonga, **Vanuatu

Western Europe & Special Territories:

Gibraltar, Faroe Islands

 

Roaming destinations and zones

International Zone 1a (TSG) Telekom Srbija Group

mts (Serbia), m:tel (Montenegro/Bosnia and Herzegovina), MTEL (Austria/Germany/North Macedonia). Calls to other networks within the same country are not included in Zone 1a.

International Zone 1b (MTEL ZONE)

All operators outside the Telekom Srbija Group in Serbia, Montenegro, Bosnia and Herzegovina, North Macedonia

International Zone 2 (EUROPE)

EU:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark*, Estonia, Finland, France* (including Corsica), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands*, Poland, Portugal (including Madeira and the Azores), Romania, Slovakia, Slovenia, Spain (including the Canary Islands and the Balearic Islands), Sweden

United Kingdom*:

England, Northern Ireland, Scotland, Wales (Channel Islands not included: Jersey, Guernsey, Isle of Man)

Others:

Norway

International Zone 2a (FRIENDLY ZONE)

Western Balkans:

Albania, Kosovo

Eastern Europe & Central Asia:

Russia, Tajikistan

Middle East:

Egypt, Israel, Oman, United Arab Emirates (UAE)

North America:

Canada, United States of America (USA), Mexico, Puerto Rico

Southeast Asia:

China, Laos (Lao PDR), Malaysia, Myanmar, Philippines, Singapore, Thailand

Oceania:

Papua New Guinea, Tonga, Vanuatu

International Zone 2b (SPONSORED)

Africa:

Ghana

Asia (South Asia):

Afghanistan, Bangladesh

Asia (Southeast Asia):

Cambodia

Middle East:

Iraq, Jordan

Latin America & Caribbean:

Dominican Republic, Guatemala, Honduras, Guadeloupe, French Guiana

Europe & Special Territories:

Iceland, Georgia, Gibraltar, Faroe Islands

Oceania:

Fiji

International Zone 3

Algeria, Andorra, Armenia, Argentina, Australia, Azerbaijan, Belarus, Moldova, Monaco, Morocco, Palestine, New Zealand, Ukraine, Uzbekistan, Japan, Libya, Russian Federation, Kazakhstan, Tunisia

International Zone 4

Antigua and Barbuda, Bahamas, Barbados, Brazil, Chile, Dominica, Grenada, Haiti, Jamaica, Cuba, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, South Korea, Taiwan, Trinidad and Tobago, Venezuela

International Zone 5

(list unchanged)

* Overseas territories are not included

Roaming prices

Roaming Zone where the user is located
Outgoing calls
MIN / SMS
Switzerland Zone 1a
MTEL ZONE
Zone 2
EUROPE
Zone 2a
FRIENDLY
Zone 2b
SPONSORED
Zone 3 Zone 4 Zone 5
Switzerland 0.06 / 0.06 0.06 / 0.09 0.60 / 0.09 0.60 / 0.09 – / – 4.00 / 0.30 4.00 / 0.45 7.00 / 0.45
Zone 1a TSG Group 0.05 / 0.09 0.06 / 0.09 0.60 / 0.09 0.60 / 0.09 – / – 4.00 / 0.30 4.00 / 0.45 4.00 / 0.45
Zone 1b MTEL ZONE 0.30 / 0.09 0.50 / 0.09 0.60 / 0.09 0.60 / 0.09 – / – 4.00 / 0.30 4.00 / 0.45 4.00 / 0.45
Zone 1c FRIENDLY – / – 0.50 / 0.09 0.60 / 0.09 0.60 / 0.09 – / – 4.00 / 0.30 4.00 / 0.45 4.00 / 0.45
Zone 2 EUROPE 0.30 / 0.09 0.26 / 0.09 0.60 / 0.09 0.60 / 0.09 – / – 4.00 / 0.30 4.00 / 0.45 4.00 / 0.45
Zone 3 0.50 / 0.09 1.50 / 0.09 1.50 / 0.09 4.00 / 0.09 – / – 4.00 / 0.30 4.00 / 0.45 4.00 / 0.45
Zone 4 1.50 / 0.09 4.00 / 0.09 4.00 / 0.09 4.00 / 0.09 – / – 4.00 / 0.45 4.00 / 0.45 4.00 / 0.45
Zone 5 7.00 / 0.09 4.00 / 0.09 4.00 / 0.09 4.00 / 0.09 – / – 4.00 / 0.45 4.00 / 0.45 4.00 / 0.45
Incoming calls                
Data transmission in MB                

We are here to help

We are here to help

Customer support

Every day from 07:00 - 22:00

+41 47 74141
ec-image
ec-image

Contact service working hours

We are at your disposal from Monday to Friday from 8:00h to 18:00h and on Saturday from 8:30h to 18:30h

  • Mobile
    • Mobile Plans
    • Prepaid
  • TV
    • TV Postpaid
    • TV Prepaid
  • Deals
    • My World M
    • My World Extreme
    • Sweazy M
    • Sweazy Extreme
    • TV DUO PLUS
  • MTEL
    • About us
  • Customer Zone
    • FAQs
    • Contact
    • MTEL Shops
Follow usfacebookinstagramlinkedin
footer-logo
  • Terms of use
  • Privacy policy
  • Impressum
  • Cookies
  • © 2026 All rights reserved