Termini di utilizzo
Tariffa: Flow L
Il prodotto Flow L include una connessione mobile per telefonia, SMS e accesso ai servizi Internet. I dettagli del prodotto sono riportati nella descrizione delle prestazioni, nel listino prezzi e nelle Condizioni Generali.
Chiamate
Minuti e SMS illimitati in Svizzera.
Minuti e SMS illimitati in Svizzera.
Minuti e SMS in roaming
5.000 minuti e SMS verso UE, UK, Norvegia e gruppo Telekom Serbia, più 50 minuti e SMS verso la zona MTEL (Serbia, Bosnia-Erzegovina, Montenegro e Macedonia del Nord).
Si applica la politica di uso corretto (Fair Use).
Internet
GB illimitati in CH
Dati mobili illimitati per l’uso in Svizzera (di cui 100 GB con 5G a piena velocità).
10 GB Roaming-Daten in EU, UK, NOR & Balkan
10 GB di dati in roaming nell’UE, nel Regno Unito, in Norvegia e nei Balcani (Serbia, Bosnia-Erzegovina, Montenegro e Macedonia del Nord).
Si applica la politica di uso corretto (Fair Use).
Protezione Internet NETPROTECT inclusa gratuitamente. Per i dettagli su MTEL NETPROTECT, consultare la descrizione del prodotto.
Mobile Plan
Mobile Prepaid
What is the difference between prepaid and postpaid?
The difference between prepaid and postpaid lies in the payment method. With prepaid, you have to load a credit balance in advance. You are billed from this. For postpaid, you pay the invoice in arrears. In the case of postpaid contracts, you also get an invoice at the end of the month and the amount is debited from your account. Postpaid contracts need a good credit rating. A credit check is therefore carried out immediately before concluding a contract.
Can I also use the internet elsewhere in the EU with my postpaid contract?
Yes, of course! Mobile internet is included in Switzerland, EU member states, Serbia, Bosnia-Herzegovina, North Macedonia and Montenegro with all our postpaid contracts.
Where can I take out a mobile phone contract?
In all MTEL shops, via our webshop at mtel.ch, at mobilezone, as well as by phone through our contact center on tel. +41784747470.
Are calls to Serbia, Bosnia and Herzegovina. North Macedonia and Montenegro unlimited in all postpaid contracts?
Yes, but only to the MTEL zone networks („mts“ in Serbia, „m:tel“ in Bosnia and Hercegovina, MTEL in North Macedonia and m:tel in Montenegro)
Does “Roam Like Home” mean that you can also use mobile internet elsewhere in the EU at no extra charge?
Yes, of course! Depending on the plan, you can also use the included data in the EU as well as in Serbia, Bosnia and Herzegovina, North Macedonia and Montenegro.
Where can I find current promotions?
You can always find the best promotions for mobile telephony at Deals.
How can I check my mobile data usage?
You can check your mobile data usage in your MTEL customer profile or via the MTEL app. There you can see your remaining data, minutes, and SMS in real time.