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Your plan overview

Unlimited browsing & calling in CH
Unlimited browsing & calling in CH
Unlimited mobile data usage in Switzerland (including 300 GB with full-speed 5G). Unlimited minutes and SMS within Switzerland.
200 GB Roaming Data Balkans & EU
200 GB Roaming Data Balkans & EU
100 + 100 GB mobile data for use in the Balkans, the EU, the UK, and Norway.
30 GB in Turkey, Albania, USA, UAE & more
30 GB in Turkey, Albania, USA, UAE & more
30 GB mobile data for use in our Friendly Zone (2a) — e.g., in Turkey, Albania, USA, UAE, India, China, Mexico, and more.

Terms of use

Plan: My World Extreme - 24M

 

The product My World Extreme includes a mobile connection for calls, SMS, and access to internet services. Details about the product can be found in the service description, price list, and general terms and conditions.

24 month contract duration

Promotion valid until 27 October 2026

1. The one-time activation fee of CHF 39.00 will not be charged as part of this promotional offer.

2. The regular monthly basic fee for the plan is CHF 99.95. As part of the promotional offer, the customer will receive a monthly discount of CHF 72.00, resulting in a monthly promotional fee of CHF 27.95.

3. As part of the promotional offer, the customer receives a monthly 100 GB data add-on at no additional monthly charge for use in the EU, Norway, the United Kingdom and the MTEL ZONE. As a standalone add-on, it costs CHF 124.75 per month according to the applicable price list.

4. The discount and the included data add-ons apply for as long as the customer uses this plan, or until the plan is changed, cancelled or deactivated, unless otherwise stipulated in the contract or the applicable offer terms and conditions.

Calls

Unlimited Minutes & SMS

 

Unlimited minutes or SMS within Switzerland.

 

Roaming Minutes & SMS

 

Unlimited min & SMS to the EU, UK, Norway and Telekom Serbia Group, plus 100 min & SMS to the MTEL Zone (Serbia, Bosnia and Herzegovina, Montenegro, and North Macedonia)



Fair use policy applies.

Internet

Unlimited GB in CH

 

Unlimited mobile data for use in Switzerland.

 

200 GB Roaming Data in EU, UK, NOR & Balkans

 

100 GB mobile data for use in the EU, UK, Norway, and the Balkans (Serbia, Bosnia and Herzegovina, Montenegro, and North Macedonia).

As part of the promotional offer, the customer receives a 100 GB monthly data add-on for use in the EU, Norway and the United Kingdom, as well as in the MTEL ZONE, with a regular value of CHF 124.75, at no additional charge.

 

30 GB Friendly zone

 

30 GB mobile data for use in our Friendly Zone (2a) — e.g., in Turkey, Albania, USA, UAE, India, China, Mexico, and more.

 

Fair use policy applies.

 

NETPROTECT Internet Protection included free of charge. For details on MTEL NETPROTECT, please refer to the product description.

Our advantages

Unlimited browsing & calling in CH
Unlimited browsing & calling in CH

Unlimited mobile data usage in Switzerland (including 300 GB with full-speed 5G). Unlimited minutes and SMS within Switzerland.

200 GB Roaming Data Balkans & EU
200 GB Roaming Data Balkans & EU

100 + 100 GB mobile data for use in the Balkans, the EU, the UK, and Norway.

30 GB in Turkey, Albania, USA, UAE & more
30 GB in Turkey, Albania, USA, UAE & more

30 GB mobile data for use in our Friendly Zone (2a) — e.g., in Turkey, Albania, USA, UAE, India, China, Mexico, and more.

We are here to help

We are here to help

Customer support

Every day from 07:00 - 22:00

+41 47 74141
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Contact service working hours

We are at your disposal from Monday to Friday from 8:00h to 18:00h and on Saturday from 8:30h to 18:30h

Frequently Asked Questions

Mobile Abo

Mobile Prepaid

Alles, was du über MTEL TV wissen musst

Was ist der Unterschied zwischen Prepaid und Postpaid?

Der Unterschied zwischen Prepaid und Postpaid liegt in der Zahlungsweise. Bei Prepaid musst du im Vorhinein ein Guthaben aufladen, von dem abgerechnet wird. Bei Postpaid zahlst du die Rechnung im Nachhinein. Zudem bekommst du bei Postpaid-Verträgen am Ende des Monats eine Rechnung, die von deinem Konto abgebucht wird. Postpaid-Verträge benötigen eine gute Bonität. Daher wird unmittelbar vor Vertragsabschluss eine Bonitätsprüfung durchgeführt.

Kann ich mit meinem Postpaid-Vertrag auch im EU-Ausland das Internet nutzen?

Ja, klar! In allen unseren Postpaid-Verträgen ist mobiles Internet in der Schweiz, in den EU-Mitgliedsstaaten, Serbien, Bosnien-Herzegowina, Nordmazedonien und Montenegro inkludiert.

Wo kann ich einen Mobil-Vertrag abschliessen?

In allen MTEL Shops, über unseren Webshop auf mtel.ch, bei mobilezone, sowie telefonisch über unser Kontaktcenter unter +41784747470

Sind in allen Postpaid-Verträgen Anrufe nach Serbien. Bosnien und Herzegowina, Nordmazedonien und Montenegro unlimitiert?

Ja, aber nur zu den MTEL-Zonen-Netze (‚mts‘ in Serbien, ‚m:tel‘ in Bosnien und Herzegowina, MTEL in Nordmazedonien und ‚m:tel‘ in Montenegro).

Bedeutet „Roam Like Home“, dass man das mobile Internet, ohne zusätzliche Kosten, auch im EU-Ausland verwenden kann?

Ja, klar! Du kannst die inkludierten Freimengen an GB, je nach Tarif, auch in der EU, aber auch in Serbien, BiH, Nordmazedonien und Montenegro nutzen.

Wo finde ich aktuelle Aktionen?

Top-Aktionen für Mobilfunk findest du immer unter Deals.

Wie kann ich meinen mobilen Datenverbrauch überprüfen?

Du kannst deinen mobilen Datenverbrauch in deinem MTEL-Kundenprofil oder über die MTEL App überprüfen. Dort siehst du dein verbleibendes Datenvolumen, Minuten und SMS in Echtzeit.